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Haverford
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Does anyone know how to re- insert compression sping on pulley wedge for cartidge belt tension?

HP Recommended
HP Envy 4500 Printer
Microsoft Windows 7 (64-bit)

A tiny 1 inch spring came out of my printer while I was loading paper.  The message read "cardrige jam but it was the spring . Please help..

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Rainbow23
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@Haverford,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that a tiny spring of about an inch came out of my printer while it was loading paper and also there was a message carriage jam on your HP ENVY 4500 e-All-in-One Printer.

 

This could be a hardware issue with the unit.

 

However, you may follow the steps for carriage jam from the link: Carriage Jam

 

If the issue persists, then you may need to contact HP phone support for further assistance at the link: www.hp.com/contacthp

 

You have a good day ahead.

Rainbow23
I am an HP Employee

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