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- Does using a remanufactured toner void the warranty?cc=us

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07-30-2012
07:46 AM
- last edited on
04-19-2016
10:49 AM
by
OscarFuentes
Hi, I don't have a Laserjet specific document, but the general warranty statement is linked below....
"This warranty pertains to any HP ink cartridge or printhead when used in its designated HP or authorized original equipment manufacturer (OEM) printing device."
http://support.hp.com/us-en/document/c00206040
07-30-2012 11:13 AM
Hello Ciara_B
Thanks for responding to my question. But I think I must have misstated my question. I do understand the cartridge's manufacturer will have their warranty for the toner cartridge. I am asking about the printer. Will HP void the warranty if I use a non-HP toner cartridge? Thanks for helping me.
07-30-2012
02:16 PM
- last edited on
04-19-2016
10:50 AM
by
OscarFuentes
Here is additional information.
HP LaserJet Print Cartridges and Imaging Drums Limited Warranty Statement
http://support.hp.com/us-en/document/c01848047
User Guide- Hewlett-Packard limited warranty statement (page 110)
http://h10032.www1.hp.com/ctg/Manual/c01695231.pdf
NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
affableLJ
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05-15-2015
05:45 PM
- last edited on
05-16-2015
09:39 AM
by
george-p
No, it does not. Please read the following:
In fact, it is[Moderator edited comment and pm sent] due to using a non-HP cartridge. Also, it is [Moderator edited comment and sent pm]if you use a remanufactured cartridge.
HP continues to attempt to scare consumers into buying their overpriced refills by putting notices in their documentation and support forums (such this one) telling consumers their warranty will be voided if they use a non-HP cartridridge. Once again, and to make this perfectly clear, it is .
[Moderator edited comment sent PM]
05-18-2015 02:08 AM
Hi @jp7788
Is it inkjet warranty or laserjet warranty you're interested in? Looks like some of your comments were edited so I'm not sure. Just FYI, for all the details on inkjet warranty, check out the link below...
http://support.hp.com/ie-en/document/c00206040
Thanks, Ciara
