• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Sorry for being ignorant.....but how do i try different drivers?  Thanks for keeping to help me!!

HP Recommended

Me again...

I have now got the old Windows 7 laptop out, and yip, it prints perfectly....

The printer settings on old laptop is Preserve Layout = YES: if it is NO, it cuts off the top&bottom margins.  The left/right margins print as set in Word and the printer automatically increase the top/bottom margin, presumably to compensate for the printer rollers.  The font size stays the same and the document is easy to read and looks professional.

 

On the new Windows 8 laptop, the exact same document with the exact same settings, double sided printing increase the margins all around.  This is very unfortunate because the font and everyting gets smaller in order to fit into these margins and make it difficult to read easily. 

 

So there it is!

What can I do?

HP Recommended

I have been following because I have the exact same issue with the wider margins and smaller print on 2-sided documents from my photosmart 7520. I find myself sending docs to work to print there. Crazy.

HP Recommended

My printer is a Photosmart 7525, and I've had the same problem since switching both my laptops to Windows 10.  Found a few other suggested solutions in my search on this problem -- used the Scan and Print Doctor (several times), uninstalled and reinstalled the doggone printer (which would also say offline when I am sitting here looking at it and seeing the blue light that says it's connected); and was still getting bigger margins and smaller print. 

 

What a p.i.t.a. this printer has seemed to be since I got it (also had border/margin problems on day 1 until I called support.)  First HP printer that has ever given me any kind of problem in over 20 years of using HP printers.  But I guess each time the printer decides to change some setting from what it used to do to something new, I get a chance to learn something new.

 

This solution solved my problem, thank you so very much.  When I checked settings before I changed the Borderless printing setting, which for some reason says print with border.  Changing that caused all the paper sizes to show up with little flags, and I got error messages which basically said "I aint doin' it!"  Now my page comes out as it should, with the margin I had set, not one the printer chose for me.  Thank you, thank you, thank you!

HP Recommended

any idea how to do this on Mac?  I have the same issue.   I select Borderless to print the whole thing, but if I do that I can't print in DRAFT, which is important for as much as I print.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.