• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-11-2017 12:04 PM

HP Recommended
Product: Deskjet 3752
Operating System: Mac OS X 10.7 Lion

We are unable to get our HP DeskJet 3752 working with our MacBook (running Mac OS X 10.7.5). After inserting the CD, it directed us to 123.hp.com/setup, which then had us download an installer. However, the installer got to a page that said "we were not able to automatically load any software options", and no driver was ever installed for our printer. It looks like it couldn't find the right drivers.

 

Where can we find the necessary drivers for this printer?

 

Thanks!

1 REPLY 1

‎03-12-2017 01:10 PM

HP Recommended

Greetings @needshelp765,

 

Welcome to HP Forums and Thanks for the post. 

 

I understand that you are unable to install the printer on your MAC computer running on MAC OS X 10.7.5. 

Don't worry, I will be glad to assist you. 

Have you checked the drivers page on www.hp.com?

 

I see that the drivers are available only for 10.9 and above on our website. Click here

As the drivers are not available for 10.7, request you to use Apple update as a workaround. 

Please follow the procedure mentioned in this HP Article for assistance.

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.