Duplex Printing on Letterhead on Wrong Page and Upside Down!

[GlennRichardson]

Hi all,

I have searched for this issue and it seems many have the same problem, but none of the solutions seem to work for me!

I have a LaserJet P2055dn.  In 'Tray 3' I have paper with a letterhead on one side.  It is in the tray with the letterhead facing downwards, and towards the front edge of the printer, which works fine when I am printing one page.

However...When I wanted to print back-to-back pages it prints out page 1 on the back page, page 2 on the front page, and both pages are upside down!

I realise that I could go an manually flip the paper over in the tray, but I am constantly changing as to whether I need single page and back-to-back pages.

I have made sure that the latest driver has been downloaded and installed, and I have tried changing the following settings:

Printing Preferences > Advanced > Alternative Letterhead Mode "On" 

Paper Source: Plain / Letterhead / Preprinted (have tried all)
Print on Both Sides: Yes, Flip Over

Is there a way to change the settings so that I do not have to keep swapping the paper around in the tray?

Cheers

Glenn

[dansdaduk · Accepted solution]

With many printers. 'sided' paper has to be loaded into the trays in one way for Simplex jobs, but in a different way for Duplex jobs.

Some printers offer Alternative Letterhead Mode (from your comments, your printer seems to be one of these), whereby media which is declared with a Paper Type of Letterhead can always be loaded in one way (the way required for duplex jobs).

With simplex jobs, the printer will then automatically handle switching sides (probably by adding a blank page and duplexing each simplex page).

[GlennRichardson]

So what I need are my settings to be as follows:

Printing Preferences > Advanced > Alternative Letterhead Mode "On"

Single Page:
Paper type: Letterhead
Paper Source: Tray 3 (with paper loaded as per duplex printing - Face up, top of page to rear of printer)

Print on both sides: No

Duplex Printing:

Paper type: Letterhead
Paper Source: Tray 3 (with paper loaded as per above)

Print on both sides: Yes, flip over

That's easy enough!!

[dansdaduk]

I'd agree with that, provided that the paper loading you describe is correct for this model.

Proof will be in the pudding, as they say.

[GlennRichardson]

Perfect! It worked!!

Now I just need to setup the printer shortcuts on the server.

Thanks again.