ERROR 22 COLOR LASER JET PRO MFP M177FW

[ENO_ina]

Halo,

We too are having the Error 22 for MFP M 177FW issue yesterday, i can connected to the printer too today. Can you please PM me the resolution guide?

Gratefully,

Eno,

[Rainbow23]

@ENO_ina,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are getting 'Scanner Error 22' on your HP Color LaserJet Pro MFP M177fw.

This issue could occur if the scanner mechanism is stalled.

Let's go through a few steps to resolve this issue.

And here's the step by step guide for you in the link: 'Scanner Error 22'

If the issue persists, then you need contact phone support for further assistance at the link: www.hp.com/contacthp
 

You have a good day ahead.
 

[ENO_ina]

Hi Rainbows,

I was trying to follow the steps that you suggest, but the the steps is not helpfull.

Can you give the others suggestion? 

Thank you. 🙂

[Rainbow23]

@ENO_ina,

Thank you for your reply, I'll be more than glad to help you.

I understand that the issue has not resolved after following the steps mentioned in the previous interaction.

This could be a hardware issue with the unit.

Hence, please contact HP Phone Support for further assistance at the link: www.hp.com/contacthp

You have a good day ahead.