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HP Recommended
OfficeJet Pro 8620
Microsoft Windows 8.1 (64-bit)

Printing envelopes from a Word mail merge database using standard #10 business envelopes. My envelopes print fine, but every other envelope comes out blank. This causes me to run out of envelopes in the feed tray constantly, then I have to sift through to pull out the blanks and reload. After reading through the forums, I checked to make sure two-sided printing is off, which it is. But it is still printing every other blank. Driving me crazy! Any help much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Cindy,

 

Welcome to the HP Community Forum.

 

Perhaps one of these solutions will be of help:

Mail merge-extra blank page after each envelope

 

Both accepted answers require simple changes to the Envelope settings.

=================================================================

 

Reference:

Custom Size Envelope from Word

 

 

Click the Kudos Thumbs-Up to say Thank You!

And...Click Accept as Solution when my Answer provides a Fix or Workaround!

I am pleased to provide assistance on behalf of HP. I do not work for HP. 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

Cindy,

 

Welcome to the HP Community Forum.

 

Perhaps one of these solutions will be of help:

Mail merge-extra blank page after each envelope

 

Both accepted answers require simple changes to the Envelope settings.

=================================================================

 

Reference:

Custom Size Envelope from Word

 

 

Click the Kudos Thumbs-Up to say Thank You!

And...Click Accept as Solution when my Answer provides a Fix or Workaround!

I am pleased to provide assistance on behalf of HP. I do not work for HP. 

Dragon-Fur

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