-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
5
0
0
HP Recommended
HP Recommended
Hi,
Thanks for using the HP Support Community.
We found this resource that shows how to update the Firmware from the printer front panel, assuming the printer is already connected to the network.
Why updating printer firmware is important? (on Monochrome Graphics Display)
Were you printing from Chromebook or Windows OS?
If the printer is not connected to the network, try checking out this relevant resource:
HP Officejet Pro 8700, 6900 series 
Setup Wizard
Hope that helps to resolve the error!
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
