Envy 5530 will not align

[Pistov]

Just installed a new black ink cartridge, and the alignment page will not print properly. It keeps on printing with big weird gaps, then when I scan it it says that the alignment page is not detected. I tried printing a page of text, and it cuts off the tops of all of the lines. I tried unplugging the printer for a minute and reinstalling the cartridge, but it just keeps doing the same thing.

[Jeet_singh]

Hi @Pistov,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I understand your Envy 5530 will not align properly. I will do my best to assist you! I want to thank you for providing such a detailed post. 

Let's perform a hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector.

Remove all the ink cartridges and then try to perform a hard reset on the printer.

With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.

Remove USB cable, if present.

Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.

Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer.

Turn on the printer and wait till warm-up period finishes and the printer is idle.

Now insert the ink cartridges and then try to print a test page and check if it works.

After scanning the page it says cartridges are set to default quality.

This tells me that the alignment has failed.

This also may be why it keeps trying to align.

Are you using Genuine HP Cartridges? How to identify genuine HP cartridges. 
What are the ink levels?

What is the Operating System installed on the PC? Windows or Mac

For more details, please follow the steps suggested in the support document for - HP Inkjet Printers - 'Alignment Unsuccessful' Error Message Displays

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,