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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-25-2017 02:48 PM

HP Recommended
Product: Deskjet Ink Advantage 4615
Operating System: Microsoft Windows 7 (64-bit)

0xc19a0042 - this error message is driving me mad. I've switched printer off many times, but nothing. What else can I do?

1 REPLY 1

‎05-25-2017 03:10 PM

HP Recommended

Hello and welcome to the HP Forums!

 

 

Please follow the steps in the document below...

 

https://support.hp.com/us-en/document/c03081973

 

 

If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “thumbs up" button!
If you still continue to have issue you may contact Support for Hp Printers.

 

 

 

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