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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Yesterday; I was print some of Documents ;suddenly the printer made a strange sound; And some zigzags appeared in the straight lines on the document.
And the printer screen showed an error message 63.00.30
Please, I hope you will respond to me and tell me the appropriate solution because we are in dire need of printing.
HP Recommended
That error code indicates a problem with the laser scanner
63.00.30 The laser/scanner motor is operating, but the laser/scanner motor ready signal does not change as driving. There are detailed troubleshooting steps but as these devices are partner restricted, I am unable to share those steps. You should engage the partner you purchased it from for support.
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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
