• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
LaserJet4 Model C2001A
Microsoft Windows 10 (64-bit)

I get Error 41.3 every time I try to print a single or multi-page document with paper from Tray 2. I have to clear paper path and reset printer each time.

 

Tray 2 is 3/4 full. I use 8.5”x11” paper with paper size setting PAPER=LETTER. I have upgraded to HP LaserJet 24lb paper and I still get Error 41.3 every time I try to print from Tray 2.

 

When I print a single or multi-page document with paper from Tray 1 (manual feed) I do not get any errors and the page(s) come out of the printer normally.

2 REPLIES 2
HP Recommended

Hello,

 

I recommend you to check this link to guide you on the solution:

http://www.fixyourownprinter.com/posts/36135

 

I am an HP employee
HP Recommended

You might also check this link for a possible solution:

 

http://printertechsforum.com/forum/showthread.php?887-HP-LaserJet-4-41-3-errors

 

I am an HP employee

I am an HP employee.

*Say thanks by clicking the "Thumbs Up below*
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.