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- Error code

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1 REPLY 1
06-02-2016 11:38 AM
Hi,
The code means that the printer cannot move the carriage.
Because there is an obstruction like a paper jam, tubes not installed correctly, dirty encoder strip.
Best regards
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc

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