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HP Recommended
Hp designjet t830mfp
Microsoft Windows 7 (32-bit)

Hp designjet t830mfp Errorcode 0942-0188

1 REPLY 1
HP Recommended

Hi,

 

The code means that the printer cannot move the carriage.

Because there is an obstruction like a paper jam, tubes not installed correctly, dirty encoder strip.

 

Best regards

Mike G

I'm an HP Inc employee. But my response is not in behalf of HP Inc
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