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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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Did you see my post on 02-27-2014 10:49 AM

Follow all of those steps in order. 

That is how I got it to work.  My printer is doing just fine now.  No errors of any kind.   

 

Two computers - Windows 7 Pro and  Windows 8.1! 

Jim Guess
One-on-One
Computer Help
HP Recommended

We do not use the HP Utility software. Very straight forward printer setups managed on the server. I am finding the HPLJ 4250 PCL 6 driver to be the driver I have to clean out and reinstall each time this problem occurs though. I do not know if that has anything to do with it possibly just a common thread in this problem.

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I was able to solve this with the post where 

 

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I've had this problem for months ... been able to print using the generic Windows Printer, but WHAT IS THE POINT of having an "All-in-one" if the Scan and Fax functions don't work properly.

 

I note, Jim, that you posted in February this year, it's now november and there is still no resolution of this issue ... I guess that tells ut, the current HP customers, and any future customers just what HP thinks of us.

 

My Canon works just fine ... as does every other software product I have on my PC ... only HP is giving trouble and providing HOURS and HOURS of misery.

 

Nick Holt

Freelance S/W Engineer 

HP Recommended

The post I did in February has my resolution.

 

It has been working just fine since I did it.  Check it out and try all the steps in order

 

That is what I had to do.  It worked. 

 

Good luck!

 

Jim

Jim Guess
One-on-One
Computer Help
HP Recommended

Thanks Jim,

 

I've been going at this for hours and hours today alone ... I've installed the SPxxx patch, I've been doing L3 / L4 Uninstalls till my eyes bleed ... I've removed the other printers ... uninstalled (temporarily) my Antivirus s/w ...  I've run CCleaner ... I've disabled all the non-essentail services ... disabled the printer spooler service ... tried from a new admin user ... refreshed Windows ... 

 

... tried and retried yours and Mario's suggested steps.

 

... I'm a 26 year veteran as a Computer S/W professional ... and I am B*****ed if I can get this S/w installed ... I pity the poor guy who's starting out with his first PC and an HP device!

 

Glad it worked for you ... I'm off to try again ... one last time

 

Nick Holt

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