Error message says, "The printhead appears to be missing, not detected, or incorrectly installed".

[NIC55]

This procedure was did not work for me.  I even took out the print head.  I did this over 6x over a week.  Is my printhead defective?  Can I buy a new one?  What are my next steps.  Thanks....

[Jeroen7740]

I ordered a new printhead (M0H91A). It was delivered in good order. I removed the old one and installed the new one. Now it works. You can order it at HP Parts Store: https://parts.hp.com/hpparts/default.aspx?cc=NL&lang=NL. There you can choose your language. (This printhead is for Officejet Pro 7740)

[Rixmail]

tried it 3 times still showing error message.

[ROBIN84]

SOLUTION DID NOT WORK - DID IT HALF DOZEN TIMES.   WHAT NOW.

[Jeroen7740]

The only solution that worked for me was to install a new printhead. See my post from 28-5-2020: "I ordered a new printhead (M0H91A). It was delivered in good order. I removed the old one and installed the new one. Now it works. You can order it at HP Parts Store: https://parts.hp.com/hpparts/default.aspx?cc=NL&lang=NL. There you can choose your language. (This printhead is for Officejet Pro 7740)"

[Jeroen7740]

The only sloution that worked for me was to install a new printhead. See my post from 28-5-2020:"I ordered a new printhead (M0H91A). It was delivered in good order. I removed the old one and installed the new one. Now it works. You can order it at HP Parts Store: https://parts.hp.com/hpparts/default.aspx?cc=NL&lang=NL. There you can choose your language. (This printhead is for Officejet Pro 7740)"

[sng1]

The reset did not work for me. What now!

[Jeroen7740]

The only sloution that worked for me was to install a new printhead. See my post from 28-5-2020:"I ordered a new printhead (M0H91A). It was delivered in good order. I removed the old one and installed the new one. Now it works. You can order it at HP Parts Store: https://parts.hp.com/hpparts/default.aspx?cc=NL&lang=NL. There you can choose your language. (This printhead is for Officejet Pro 7740)

[Chris2604]

This did not work.  The error code is still there.

[lg36]

Officejet Pro 8610, This message appeared after a Microsoft Edge update, I have tried every repair mentioned. How can the ink levels of my printer be showing correctly if the print head is missing - they are attached to the printhead? Everything was working fine until the update, I have run all the window update and troubleshooters to no avail.