Error message when adding printer "successful-ok-ignored-or-substituted-attributes

[ggLovesFerrari]

I have been attempting to set-up an HP Deskjet F4400 Series printer to my MacBook Pro.  I get all the way through to "ADD" and get the following message:  "An error occurred while trying to add the selected printer"  "Successful-ok-ignored-or-substituted-attributes.

This printer has been successful set-up on my Dell laptop.  The MacBook Pro also has another networked printer set-up.  I would appreciate any help to solve this issue.  Thank you.

[Rainbow7000]

Hello ggLovesFerrari,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

I would like to help you with this issue you are having with adding your printer however, would like to know which OS X you have.

Please respond with which Operating System you are running:
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?

In the meantime, please try:

• Mac OS X: How to reset the printing system and then reinstalling the printer: HP Deskjet F4440 All-in-One Printer Drivers

Thank you,

[ggLovesFerrari]

Hi Rainbow,

I am running Mac OSX version 10.8.5.  

I have followed all the instructions for resetting the printing system and reinstalling (multiple times).  I get all the way through the process, select my printer, and just when it looks like it's going to work, i get the same message again:

Setting up HP Deskjet F4400 Series:

An error occurred while trying to add the selected printer

Successful-ok-ignored-or-substituted-attributes

I am very frustrated.  The printer works well with my Dell PC, but I cannot get it to work with my MacBook Pro.  

Please help.

[Rainbow7000]

Thanks for the response!

Sorry to hear you haven't any success. Lets try Repair disk permissions and then installing the printer.

Regards,

[ggLovesFerrari]

No, unfortunately this did not work either.

[HPonMac]

Hello,

I am running Mac 10.7.5 and am experiencing the same problem. Can you help me? This is very frustrating.

I installed the latest drivers and rebooted my computer but still getting the same error message. 

Please help.

Thanks,

KB

[eunicerocksify]

Issue is quite odd.

[Gemini02]

Hello,

I see by your post that you are still unable to add the printer. I can help you with this.

Make sure you reset the printing system first from message 2, to see if this will resolve the issue.

Mac OS X: How to reset the printing system.

The drivers are installed by the Apple Updates for 10.8.

Connect the printer directly to the Mac and run the Apple Updates.

Here is the documentation for the installation.

OS X v10.8 Mountain Lion: Installing and Using the Printer on a Mac with Mountain Lion.

If you are still having issues, download and install the HP Printer Drivers v.2.16.1 for OS X.

Let me know how you make out.

Have a nice day!
Thank You.