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Rosestar
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Error oxc19a0020

HP Recommended
HP B109a

I get the error message  all the time after replacing the Black cartridge in my b109a printer: inksystem error Oxc19a0020. I have tried several things to solve the problem, but no succes. Can anyone tell me what to do?

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A4Apollo
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Hey there! @Rosestar

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community!

 

I understand you are getting error oxc19a0020 ink system error on your printer.

 

Don't worry I will try to help you out.

 

Did you make any changes to your printer?

 

Do you get the error message when you put the old cartridge back to your printer?

 

Please try the steps recommended below.

 

In some cases, removing the ink cartridges and resetting the printer can clear the error message.
Turn on the printer.
Wait until the printer is idle and silent before you continue.
Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
Remove the ink cartridges from the printer.
With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
   NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
Reinsert the ink cartridges, and then close the ink cartridge access door.
If you receive a prompt to print a calibration page, do so.
If you disconnected the USB cable, reconnect it to the rear of the printer.
Try to print.

 

Also, refer this article to further troubleshoot ink system failure errors.

 

 

Hope this helps!

Have a pleasant day ahead! 🙂

A4Apollo
I am an HP Employee

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Rosestar
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Hi, I have seen this proposal before and tried it with no succes. So I lost my patience with HP printers and two days ago, I bought a Canon printer, so now I will through away the HP Printer. Sorry, but that is the fact.

Regards Leif R*

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A4Apollo
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@Rosestar

 

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options if any. 
You should be contacted within 4 business days (Excluding holidays & Weekends). 

Response times may vary by region. 
Please send a Private Message, if you aren’t contacted within 4-5 business days

 

 

 

Regards

Mr.Robot

A4Apollo
I am an HP Employee

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