cancel
Showing results for 
Search instead for 
Did you mean: 

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
pal4el Top Student
Top Student
1 1 1 0
Message 11 of 26
5,886
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

We have had the problem of grid lines printing inconsistently, being a mixture of single spacing and double spacing horizontally, most of them double spacing. After trying various Setting changes, we changed Print Quality from Normal to Best and that produced what we wanted i.e. all single spacing. Weird but it works!
0 Kudos
rnbr Honor Student
Honor Student
1 1 0 1
Message 12 of 26
5,492
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

I had this problem with a 4630 HP printer. This is definitely a HP software problem. They have fixed it. You have to get a new version of their software downloaded to your computer by a HP rep. Call them. The issue is that their employees are absolutely clueless about this problem. HP has not informed them. I spent 6 hours an this problem, including 1 1/2 hours on the phone with HP. The Rep. that helped me was only hoping that their latest software would solve the porblem. He had no prior knowledge of this problem, nor does any seller of HP printers.

bigalf Tutor
Tutor
7 5 0 2
Message 13 of 26
5,476
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

Yes, previously HP said to "try" various drivers for other printers, but none fixed the problem.  I am not about to call HP tech support again, especially after having to deal with three different techs in order to fix the wireless on my new HP Envy Laptop...a six week ordeal.  I now print my Excel files on my Brother laser printer.  If I need Excel color prints (rarely) then I print on the Envy at highest resolution (and much, much slower).

0 Kudos
gara56 Top Student
Top Student
8 8 0 0
Message 14 of 26
4,756
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

No in other words, no drafts. If you have a 20 page paper and want to print a draft--you're out of luck. I would hardly call that a solution.

0 Kudos
Boston_Pete Top Student
Top Student
5 5 0 1
Message 15 of 26
4,325
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

I had the same problem with my new HP Envy 4500 printer running the latest driver.  When printing Excel spreadsheets, many of the gridlines were missing, typically every other one.   I phoned HP Tech Support, and they solved the problem by creating a new printer entry with the driver for the HP Deskjet 6940.  They claim this driver will work fine overall with the Envy 4500.  Even if they're wrong, I'm hoping I can get by using one or the other software (4500 or 6940), depending on what I need to do.  I suggested they fix the problem in the 4500 driver for the future, which would make things easier for everyone.

0 Kudos
Highlighted
bigalf Tutor
Tutor
7 5 0 2
Message 16 of 26
4,309
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

The HP Deskjet 6940 printer model does not have a scanner like the HP Envy 4500.  Have you checked to see if you can still scan with the alternate driver?

0 Kudos
Boston_Pete Top Student
Top Student
5 5 0 1
Message 17 of 26
4,302
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

Thanks for that information.  Actually, my plan is to use the Envy 4500 as my default printer and to select the 6940 entry only when I need to print Excel gridlines.  (Both selections go to the same physical printer, the 4500.)  That should work fine for me, unless some new problem arises.

0 Kudos
GoobieDebi Student
Student
1 1 0 0
Message 18 of 26
3,466
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

I have the same problem with HP 4500 printing inconsistent horizontal lines on excel forms. It DOES work when I print in BEST mode, but I shouldn't have to worry about changing my settings for each print job. This is frustrating and hope that HP provides a permanent solution.

0 Kudos
Boston_Pete Top Student
Top Student
5 5 0 1
Message 19 of 26
3,323
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

The workaround I have settled on (suggested by my wife) is to first "print" the spreadsheet to a pdf file and then print the pdf file from Adobe.  An annoying extra step, but it works.

0 Kudos
Boston_Pete Top Student
Top Student
5 5 0 1
Message 20 of 26
3,320
Flag Post
HP Recommended

Solved!

Excel file printout missing some horizontal grid lines

I forgot to mention that my original workaround of using the HP Deskjet 6940 print driver (see earlier post) ultimately failed.  At some point the driver got stuck and I couldn't clear it, because I didn't have an actual 6940 to "reboot"!

0 Kudos

Note on archived topics.

This topic has been archived. Information and links in this thread may no longer be available or relevant.
If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation