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HP Recommended

how can i factory reset my hp laserjet pro 400 color mfp m475dw

 

3 REPLIES 3
HP Recommended

1. Touch the Setup button.
2. Open the Service menu.
3. Touch the Restore Defaults item.
The product automatically restarts.

 

If you do not have access to the Service Menu:

 

1. Turn the product off.
2. Simultaneously touch the Right Arrow button and the Cancel button. Continue touching these
buttons, and then turn the product on.
3. When the Permanent Strorage Intitialization message displays, release both buttons.

 

Last item will also reset country and network settings.

HP Recommended

This should perform a factory reset.

 

https://goo.gl/XDu9YE

HP Recommended
Cptsales

Thank you.
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