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06-05-2014 09:27 AM
I'm running into some issues scanning wirelessly from our HP LaserJet M1217nfw MFP from any Mac running 10.9.3. I've tried to "Reset Printing System" and re-adding the printer with no success. Each time I open either Preview/Printers & Scanners/Image Capture, I receive the following error message: "Failed to Open a Session on the Device." When I add the printer, I do so by selecting the "+" icon, and selecting "Add Printer or Scanner..." selecting the printer from the list listed via bonjour, and "Select the software" but my model printer is not listed. The closest printer listed is HP LaserJet Professional M1210nf MPF Series, but it doesn't work. Any ideas here?
Solved! Go to Solution.
06-06-2014 01:18 PM - last edited on 03-06-2017 06:38 PM by OscarFuentes
Welcome to the HP Forums jpuebla,
I see by your post that you are having issues scanning, you aren't able find the drivers to add the printer.
I can help you with this issue.
The drivers for Maverick are the Apple Update drivers.
I have seen the HP Printer Drivers v.2.16.1 for OS X drivers work successfully, if the issue persists.
If you need further assistance, let me know.
Have a nice day!
I work on behalf of HP
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