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05-17-2017 01:43 PM - last edited on 05-17-2017 01:51 PM by danny-r
We received a low ink message for Magenta and Black inks. Cyan was halfway and Yellow was almost full. We replaced the Black and Magenta and then got a message that Cyan was out. I replaced Cyan and now it says that Yellow is out. We haven't printed anything today so how can this pricey Yellow cartridge suddenly be out when it was 3/4ths of the way full?
We have the 6600 all in one printer
05-18-2017 02:21 PM
Welcome to HP Forums, this is a great place to get support, find answers and tips.
Thank you for posting your query, I'll be more than glad to help you.
I understand that your HP Officejet 6600 e-All-in-One Printer is not reading the ink levels properly.
This issue could occur if the firmware is not updated.
Let's go through a few steps to troubleshoot this issue.
And here's the step by step guide for you in the link to update the firmware: Firmware Update
Also, let us know the operating system installed on the computer from the links below:
Let me know how this works.
You have a good day ahead.