cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Highlighted
Level 1
8 1 1 0
Message 1 of 1
3,097
Flag Post

Fax Communication Error ( 37 )

HP Recommended
HP LaserJet M4555 MFP

We have a LaserJet M4555 MFP that users attempt to fax to another medical facility, and it shows Communication Error ( 37 ). This error also appeared when I tested faxing the same recipient with a CM4540 MFP. But, when I sent the job from another department's CM6040, it was successful.

 

Also, the recipient is able to fax the initial machine without a problem.

 

Anyone care to explain to me what Comm Error 37 is, and any possible solutions? HP's Fax error code documentation only shows errors of number 200 and higher.

 

Thank you.

0 Kudos
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation