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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

HP Photosmart C4480  All-in-One Printer-Scanner-Copier.

 

Having printed some documents earlier today, when I try again to print I am receiving a message "Choose a Fax Modem or Server" and cannot get to ordinary printing any more.

How do I get rid of this to enable me to print normally again?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Thanks for this info'  Have checked on Devices & Printers and the Photosmart C4480 is checked as default printer.

 

Unfortunately cannot remember how things changed but they have certainly not caused much of a problem except that I get a full page Google search page when starting up my Mozilla Firefox Browser.

 

Thanks for your helpful remarks.

View solution in original post

4 REPLIES 4
HP Recommended

Hello TramGeek,

 

Welcome to the HP Forums!

 

I understand you're receiving a message "Choose a Fax Modem or Server". What is your operating system on your computer? Windows or Mac?

 

How is this printer connected? Wireless or USB?

 

Please verify this information and I will assist you further.

I worked on behalf of HP.
HP Recommended

Hi,

 

Thank you for replying.

 

I use Windows 7 and connect via USB cable.

 

Browser used is Mozilla Firefox and I also searched with them to see if it was their problem. Someone suggested that I checked "Restore Default" and that seemed to work although it did also change some other of my settings.

HP Recommended

Thank you for this updated information.

 

Did you also check in Devices and Printers, if the Photosmart C4480 is set as default? (Not the Photosmart C4480 Fax.) Please follow these steps:

 

1) Click on the Start Menu

2) Devices and Printers

3) Right click with your mouse on the Photosmart C4480 printer

4) Highlight your mouse over "Set as Default"

5) Make sure it has Photosmart C4480 with a check mark

 

You stated, when you performed Restore Default", you noticed it changed settings. Please state what type of settings changed; Either on your printer or computer.

I worked on behalf of HP.
HP Recommended

Thanks for this info'  Have checked on Devices & Printers and the Photosmart C4480 is checked as default printer.

 

Unfortunately cannot remember how things changed but they have certainly not caused much of a problem except that I get a full page Google search page when starting up my Mozilla Firefox Browser.

 

Thanks for your helpful remarks.

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