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‎03-21-2017 08:07 AM

HP Recommended
Product: LaserJet Pro MFP M127fn
Operating System: Microsoft Windows 7 (64-bit)

Hi

 

The fax does not work. We cant send and receive. When we try to send or receive something, it just stops and prints a report which shows common error. Can someone help me please?

2 REPLIES 2

‎03-22-2017 09:06 AM

HP Recommended

Hi,

Click on the following link which will help you in fixing FAX issues

http://support.hp.com/gb-en/product/hp-laserjet-pro-mfp-m127-series/5396666/document/c03921985/

 

Although I am an HP employee, I am speaking for myself and not for HP.

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Although I am an HP employee, I am speaking for myself and not for HP.

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‎03-22-2017 09:02 PM

HP Recommended

Hi, Sometimes what I will do is to connect a normal analogue phone to the same phone line and make sure it can call out and receive calls. This will make sure the phone line is working fine before troubleshooting the printer.

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