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01-17-2013 10:13 AM
Greetings, I just set our J6480 up for sending and receiving faxes. I have tested it and am able to receive faxes but get error 388 when I try to send out a fax. I have set the J6480 to use the same line that our other fax machine used before it died on Tuesday, (Ricoh fax/copier). We didn't have any problems sending out faxes until now. Any help would be appreciated.
Thank you in advance. UteMtn
Solved! View Solution.
01-22-2013 11:59 AM - last edited on 02-22-2017 12:46 PM by OscarFuentes
03-30-2014 01:01 PM
I use a "BASIC TALK" (phone line over the internet) (VOIP). and the *388 Error just started...
I thought about it after reading the error message "line too noisy" (I tried resetting all devices - didn't help)
so, i slowed my fax down to 9600baud (it worked) and then tried 14400baud (it worked), but not for the faster 33600baud (didn't work)
So, with me being on the internet for a telephone line, who cares about the speed, it's free long distance.. i just reduced my line speed.
to do the "REDUCED" line speed, I went to ADVANCED FAX SETTINGs in my menu and choose LINE SPEED.