Fax receipts

[bouba1]

How do I get my fax sent receipts to display the date and time. All I get are 000000000000 ? The time and date have already been entered in the machine but all I get are zeros on the receipt page.

[sandytechy20]

@bouba1

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you set the date and time for fax. I would like to help you out with this issue today.

Reset the fax settings to the default values.

• Return all fax settings to the default values.
• From the Home screen on the printer control panel, press the Down Arrow () to scroll to Fax, and then press OK.
• Press the Down Arrow () to scroll to Settings, and then press OK.
• Press the Down Arrow () to scroll to Restore to Defaults, and then press OK.
• A confirmation message displays on the control panel. Press OK to confirm.
• Try to send a fax.

Let me know how it goes.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.