Forgotten password -- how to reset HP Color LaserJet CP1515n

[sogo11]

Hi

I have forgotten the password for my HP Color LaserJet CP1515n. I scanned the user manual and the web but could not find any answers to that in English or German. Is it really possible that  I am the first person with this problem? 

And to make it even worse, the menu on the printer itself is blocked, so I cannot do a reset with the hardware buttons on the printer.

I know I know, it is stupid. (No, I am neither blond nor female, and to make it worse, I am an IT person...)

But is there anybody out there who can help me with that? Any help is highly appreciated.

Thanks in advance

Sogo

[sogo11 · Accepted solution]

Hi

meanwhile, the HP support gave me the solution. So for everybody who has the same question:

1) HP recommends to first print out the config report of the network settings

2) to reset the printer,

- turn it off

- press "X" and "right arrow" and turn the printer on until it displays "Permanent storage init"

Now it completely reset.

Cheers

Sogo