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- HP Community
- Archived Topics
- Printers Archive
- Getting spurious HP 2620 error message at startup

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05-04-2017 01:48 PM
I no longer have the printer and thought I had cleanly uninstalled it. But whenever I start my computer I get the following pop-up error message box:
C:\ProgramFiles\HP\HP OfficeJet 2620 Series\bin\HPStatusBL.dll
...is missing.
The error is preventing me from installing a Dell program for my new Dell multifunction printer.
Can anyone help me Please?
Thank you.
Dan Tanner
05-04-2017 05:25 PM
Delete the Monitor Ink Alerts shortcut in the Startup file. (use Task Manager)
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
05-04-2017 10:32 PM
Once you open Task Manager select the option Startup & you should see a listing for the HP program.
If you are running as Admin you will have the option to delete or disable the HP program.
Please mark the post that solves your issue as "Accept as Solution".
I am a volunteer and do not work for HP.
05-05-2017 07:54 AM
My Task Manager has no Startup tab. Got help from a Facebook friend. Opened Run, and entered Msconfig. Found Startup tab. It had three Brother and one HP Monitor ink level programs in launch list, which I unchecked. Fixed problem.
