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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-04-2017 01:48 PM

HP Recommended
Product: OfficeJet 2620
Operating System: Microsoft Windows 7 (64-bit)

I no longer have the printer and thought I had cleanly uninstalled it. But whenever I start my computer I get the following pop-up error message box:

 

C:\ProgramFiles\HP\HP OfficeJet 2620 Series\bin\HPStatusBL.dll

 

...is missing.

 

The error is preventing me from installing a Dell program for my new Dell multifunction printer.

 

Can anyone help me Please?

 

Thank you.

Dan Tanner

4 REPLIES 4

‎05-04-2017 05:25 PM

HP Recommended

Delete the Monitor Ink Alerts shortcut in the Startup file. (use Task Manager)

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‎05-04-2017 08:13 PM

HP Recommended

I have no idea how to do that. I have opened Task Manager and can't find what to delete. Nor do I know how to delet a think I might find there.

 

Can you please provide further guidance?

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‎05-04-2017 10:32 PM

HP Recommended

Once you open Task Manager select the option Startup & you should see a listing for the HP program.

If you are running as Admin you will have the option to delete or disable the HP program.

 

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Please mark the post that solves your issue as "Accept as Solution".
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‎05-05-2017 07:54 AM

HP Recommended

My Task Manager has no Startup tab. Got help from a Facebook friend. Opened Run, and entered Msconfig. Found Startup tab. It had three Brother and one HP Monitor ink level programs in launch list, which I unchecked. Fixed problem.

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