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05-24-2017 11:27 PM
I am trying to print with my mother's D7260 printer connected to my MacBook Pro OS x 10.10. I just purchased new cartridges and the photos are still printing mostly green in the pictures. What should I do to correct this?
05-26-2017 07:22 AM
Hello, @Cuds – Hope you are well 🙂
Thanks for your continued participation on the HP Forums. I’d like to be of your assistance!
Going through your post, I see that you are facing issues while printing photos from your MAC. First, try and print a self-test page on the printer to isolate the issue. Here are the steps:
- Touch the Tool icon in the upper left-hand corner to access the Setup menu screen.
- In the Setup menu, touch Tools.
- Touch Self-test Report to begin printing the test page. Check whether all colors have printed properly.
If the self-test page is also printed with wrong colors, then follow the steps listed here: http://hp.care/2rYbQy3
Start with Step 4.
If the self-test page comes out fine, then the issue could be with the print settings. Follow the steps here to print clear photos: http://hp.care/2rXYnGj
Please let me know if this resolves the issue, or if you require further assistance!
Good luck 🙂
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