HOW CAN I FIND OUT WHAT COUNTRY REGION ZONE MY PRINTER, MY INK CARTRIDGES AND CITY IS

[henhen69]

IS THERE A LIST SOME WHERE WITH THE HP PRINTER COUNTRY REGION CODES?

i WOULD LIKE TO KNOW WHAT COUNTRY REGION CODE ZONE IS THE DOMINICAN REPUBLIC.

I WOULD LIKE TO KNOW HOW TO TELL WHAT COUNTRY REGIN ZONE IS MY P RINTER

I WOULD LIKE TO KOW HOW TO TELL WHAT COUNTRY REGION ZONE IS MY INK CARTRIDGES,

THANKS

[ShlomiL]

Hi,

Please clarify your printer model and the current ink cartridge number you are using, then it will be easier to provide you such details.

Regards,

Shlomi

[henhen69]

Printer:  hp photosmart d110a

product number: cn731a

firmware: tul1fn1151ar

cartridges:

black#1:opened numbers on cartridge:   hp60   cc640w

black#2:UNOPENED  in box--numbers on box:   hp60 cc640wl  number on security seal:  oia 1634567

tricolor #1: opened numbers on cartride: hp60 cc643w  (empty)

tricolor#2: opened numbers on cartridge:  hp 60 cc643w (full but incompatible)

new box COMBO PACK:  UNOPENED in box--numbers on box hp60 ---product cd947fn, option 140

[ShlomiL]

Hi,

As much as I can see you do use the correct ink cartridges for your region.

Either the seperate cartridges and the combo pack seem to be the correct one, even further as the same supplies detected by the printer successfully in the past..

I would mustly suspect any hardware failure which prevent detecting the cartridges correctly, it does not seem as wrong supplies.

As I am not perfectly clear with the information for your region I would recommend you to contact the local HP support in order to verify the information and check for any possible steps to do in order to resolve the problem.

The phone number can be found in here:

http://www.hp.com/latam/caribbean/contact_us/phone_assistance_after_buy.html

Regards,

Shlomi