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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-11-2017 09:38 PM

HP Recommended
Product: OFFICEJET 4630
Operating System: macOS 10.12 Sierra

I WANT HP TO STOP SENDING ME E-MAIL NOTIFICATIONS THAT THE INK LEVEL IS LOW ON MY COMPUTER THESE POP-UP ADS COME IN EVERY TWO OR THREE MINUTES WHILE I AM TRYING TO ANSWER E-MAIL AND THEY ARE INCREDIBLY IRRITATING!

1 REPLY 1

‎05-13-2017 10:06 AM

HP Recommended

Hello, @BIKEBILL – Hope you are well 🙂
 

Allow me to welcome to HP Support Forums! It is a great platform to get help from the community, get suggestions and find what has worked for others!

 

I understand you are trying to stop the HP ink level notifications. It looks like you are getting these notifications from the HP connected account. Hence, try these steps to change the notification preferences:

 

  1. Go to HP Connected, and then sign in to your account.

  2. From the HP Connected window, click the Settings drop-down list.

  3. Select My Account, Notifications, or Printing.

  4. Look for notifications and turn off the ink level notifications.

 

Please let me know if this resolves the issue, or if you require further assistance!

Good luck 🙂


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DVortex
I am not an HP Employee
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