-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- HP 1055cm Designjet - Hard Drive Image

Create an account on the HP Community to personalize your profile and ask a question

01-28-2017 04:30 PM
Hi All,
I have had my HP 1055cm for about 8 years and the hardrive failed.
I have had the drive removed for some time and can't remember the exact error.
I removed the drive and reformatted it as a last resort and its never worked since in the machine... which i think i have realised why.. apparantley it had an image on it?
Does anyone know how i can obtain this image or a new drive?
Any help would be appreciated.
thanks.
02-27-2017 10:51 AM
Hi,
The part number is C6075-69285 7.5GB hard disk drive - Includes the HDD, cables, and HDD bridge
Not sure were you could buy a new one.
Try doing an online search and look at the seller profile.
Mike G
I'm an HP Inc employee. But my response is not in behalf of HP Inc
02-28-2017 11:58 AM
I've located one online and after discussions with the seller they have stated:
After fitting new drive, and plug back in to mains then you may have to reset plotter "Factory reset" by means of pressing a key or combination of keys during start up or after start up and hold key down for few seconds to clear EEROM...
Do you know if this is right and do you know where the factory reset is as its not in the menu?
Thanks.
