HP 1320 drukuje tylko jedną kopię dokumentu niezależnie od ustawienia ilości kopii w komputerze

[Robert_27]

Proszę o podpowiedź gdzie mam szukać rozwiązania.

W prinserwerze jest do wyboru 1-999 kopii  (wpisane mam wartość domyślna czyli 1)

Moim zdaniem drukarka ilość kopii powinna pobierać z komputera.

Taki problem mam ze wszystkich  3 komputerów. Tylko na tej drukarce podłączonej sieciowo.

Uciążliwe jest drukowanie po jednej kopii dokumentu. Zwłaszcza gdy potrzebuję 20 kopii jednej kartki.

[Duane_D]

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티

Thank you for your understanding

[Robert_27]

I set 2,3,10 copies in Word, Excel,... but printer printing only one copy.

[dansdaduk]

I suspect that the following may be the case:

• Your document is a multiple page document (i.e. not just a single page).
• You are selecting that copies be printed 'collated' (i.e. pages 1,2,3,..,1,2,3,...,1,2,3,...) rather than 'uncollated' (i.e. pages 1,1,1,...,2,2,2,...,3,3,3,...).
• The driver assumes that the printer can produce the multiple copies from a single copy source - this is known as MOPYing (I think that it stands for  'multiple original copying').
• But the printer does not have MOPY capability - this is usually only available if the printer has a hard disk and/or a large RAM disk - I don't think that the LJ1320 supports either of these.

You can confirm that the above is occurring by:

• 'Capturing' a sample print job to a file (using the 'print to file' option in  the Word and/or driver Print dialogue
• Then examing the beginning of the resultant .prn file (you should be able to open it in NotePad).
• Most of the file may be unintelligible, but the beginning will look something like:

If the SET QTY command is there, this confirms that the driver thinks that the printer will perform the copies.

If so, check the Device Settings for the printer:

to check whether or not the system thinks that a hard disk is installed on the printer, and whether or not Mopier mode is enabled.

If the Printer Hard disk is set to Installed, change it to Not installed.

If the Mopier Mode is set to Enabled, change it to Disabled.

Then repeat the tests to see whether or not that makes any difference.

It should do, although the print jobs sent to the printer will be larger (they will contain multiple copies).