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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-17-2016 02:40 AM

HP Recommended
Product: HP Laserjet 3052
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

Since upgrading to Windows 10 I have had various problems with my printer.  I have since re-installed the driver and it appears to function OK with printing but it will not scan.

 

I tried re-installing the driver but each time I access the printer properties I get the attached error message.

HPPrinterError.png

 

Any help would be gratefully appreciated.

 

Many thanks

 

Andy

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-17-2016 03:21 AM

HP Recommended

Full software solution may not be available for your current setup, hence you may have to use the In OS scan option while device is connected using USB cable (HP standard USB cable recommended).

 

Following HP web links may help you:

 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1140611&swItemId=fp_148007_1&swEnvOid=419...

 

http://support.hp.com/in-en/document/c04745752

 

http://support.hp.com/in-en/document/c04658195?openCLC=true

Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)

View solution in original post

1 REPLY 1

‎02-17-2016 03:21 AM

HP Recommended

Full software solution may not be available for your current setup, hence you may have to use the In OS scan option while device is connected using USB cable (HP standard USB cable recommended).

 

Following HP web links may help you:

 

 

http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=1140611&swItemId=fp_148007_1&swEnvOid=419...

 

http://support.hp.com/in-en/document/c04745752

 

http://support.hp.com/in-en/document/c04658195?openCLC=true

Please mark the post that solves your problem as Accepted Solution
Click the 'Kudos Thumbs Up' if this was helpful. Thank You!

(Although I am an HP employee, I am speaking for myself and not for HP)
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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