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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-19-2017 07:41 AM

HP Recommended

Thanks but how do I ascertain the IP address of my printer? 

 

On the printer, if I press the Menu or Set-up button and navigate through all the options, there is no network set-up option.  Neither is there a Select TCP/IP or IP address option as indicated in the video tutorials.

 

What then should I do? 

‎04-22-2017 12:46 PM

HP Recommended

Hi,

 

I have just tried NAPS2, a free thrid-paty scanning App I found online, and to my surprise it worked! Multiple pages were scanned as a single PDF file without any problems.  What then could possibly have been the problem with Windows Scan as well as both with HP Scan and Capture and HP AiO Printer Remote?  It appears these Apps are not compatible with Windows 10, would you agree?

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