HP 4500 Officejet - How to Use it to Scan?

[Bilbo87]

I added an HP 4500n wireless Officejet printer to my network.  I used the driver disk that came with it, and the printer works fine.  But, I can't see how to use it as a scanner.  My other HP printer, when I installed it, created a choice in my start menu, under "HP," for "HP Scan."  But even though I installed the software for the 4500, there isn't an option under the printer name to do a scan. 

Is there some other driver I have to install?

[greenturtle]

Hi,

Thanks for using the HP Forums.

Can you check if you install the FULL feature software?

If you have installed the FULL feature software, there should be a Printer icon shorcut on your desktop?

If you have not installed, the following resource will help you :

HP Printer Install Wizard for Windows
http://ftp.hp.com/pub/softlib/software13/COL50403/mp-150580-2/hppiw.exe

Be sure to select the FULL feature software.

Thanks.

[Bilbo87]

I installed from the disk, and chose to install all software.   I looked at the drivers available from HP online, but the only "full feature" drivers there were for Windows XP, so that didn't help.

[greenturtle]

Hi,

Can you try this alternative scan solution :

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

Let us know if that works.