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- HP Community
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- Printers Archive
- HP 640 Fax Machine Error beeps 3 times. Won't send fax. HEL...

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03-08-2017 11:30 AM
Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting 3 beeps while printing. I would like to help you out with this issue today.
However, I will need a few details to provide an accurate solution,
- Are you getting any error message or error codes on the computer along with beeps when you try to send the fax?
Meanwhile:
- Reset the printer.
- Remove the power cable when it is turned on.
- Remove the fax cable.
- Press and hold the power button for 30secs to drain the static charge.
- Connect the power cable directly to the wall outlet.
- Connect fax cable.
- Turn on the printer.
Reply with the result of the above-mentioned steps, for further assistance.
Cheers
Sandytechy20
I am an HP Employee
03-09-2017 08:05 AM
Thanks for the reply.
- What happens when you press ok when you get that error message?
- Also, check if you are getting any error codes in numbers instead of error message.
Meanwhile:
Refer this article for a solution to this issue.
I hope it helps and if you feel I have answered your question and concerns,
Please mark this post as a solution accepted and Kudos would also be appreciated.
Cheers
Sandytechy20
I am an HP Employee
