HP 6520 is stuck on 125% print size and won't return to 100%

[DonRFitzpatrick]

My HP 6520 printer is stuck on 125% print size and won't return to 100% no matter if I reboot the printer; kill it for 20 seconds; reinstall it....etc....this sucks at life.....whatzup???

[The_Fossette]

Hi @DonRFitzpatrick

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the print size is stuck at 125%.

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time printer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Jpg is a compressed picture format.  It is not suitable for text due to the compression artifacts.PDF is a document format would be generally viewed or printed from Adobe Reader or a compatible program.   PDF documents are designed to look the same on whatever device they are viewed/printed from, and print with the same page boundaries. Unless you have the full version of Adobe (or a conversion from PDF to Word) you can generally not change the font size or otherwise change the formatting of a document.  You can generally change the page scaling to fill the page, select Fit as page scaling.

Let me know how it goes and you have a great day!

Take care.

Cheers!