HP 8250 Printing blank horizontal lines in black only

[ExpertTools]

My HP 8250 is printing blank horizontal lines in black only. All other colors seem to print fine. Replacing black cartridge did not change problem, not did cleaning print heads or aligning printer.

[sandytechy20]

@ExpertTools

Thanks for taking an interest in the HP Support Forums! After reading your post I see that you are getting the print quality issue.

I would like to help you out with this issue today.

• Check the settings.
• Check image resolution.
• Align the cartridges.

Click here to refer the document and perform troubleshooting steps to fix this issue.

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

Cheers.

[ExpertTools]

The settings are correct. The image resolution cna not be the problem, as it won't print a proper "Test Print" page. I have alrear tried to align it. None of this works.

[sandytechy20]

@ExpertTools

Thanks for the reply.

I appreciate your effort in performing all the troubleshooting steps.

It seems to be a hardware issue.

I request you to contact HP phone support for further assistance.

Cheers.