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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-25-2016 10:56 AM

HP Recommended
Product: 8600 e All In One
Operating System: Microsoft Windows 8.1 (64-bit)

Hi, my red started printing funny a few months ago. All of the other colors are fine. I tried to clean the print heads twice, restarted machine, everything is updated but it still streaks or barely prints. I also tried changing the ink even though it is basically full! Using HP ink. Please help. See photo below. It's only with red that this happens thereby messing up anything I print with color that remotely uses red.

 

colortest.png

3 REPLIES 3

‎09-25-2016 11:28 AM

HP Recommended

Hello,

Please click HERE to access the steps that should resolve the issue .

Regards,
Jabzi

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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

‎09-25-2016 11:45 AM

HP Recommended

I have already done all but get it serviced. There must be something else I can do.

‎09-25-2016 08:47 PM

HP Recommended

Hello,

 

I see only two options to resolve this issue.

  1. Replacing Printhead or
  2. Servicing the printer.

 

If your printer is out of warranty, call HP Tech Support ( USA - 1-800-474-6836 ) for further assistance.

You may be provided with Out Of Warranty Upgrade option.

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
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