HP 8610 not scanning to Samsung 12.2 Note Pro

[Redroo1956]

I cannot get my HP OfficejetPro 8610 to scan to my Samsung 12.2 Note Pro tablet.

I can print from my tablet to the printer just fine.

My printer is on a wireless network.

[DavidSMP]

Hi @Redroo1956,

Good Day.   Thank you for stopping by the HP forums. I reviewed the post about scanning not working on the Samsung tablet. I will be glad to assist you here. Superb effort and great description of the issue before posting. Kudos to you for that. 🙂

• Did any software or operating system update cause this to happen?

Please try these steps

• Please uninstall the scanning app that you are using and reinstall it from the google play store.
• Then check again. This should do the trick for you.
• Please download the Hp all in one remote app from the google play store and check again.
• Please follow the steps mentioned in this link: https://support.hp.com/in-en/document/c03561640 This should do the trick for you.

Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care now and have a superb week ahead. 🙂