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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-08-2011 11:38 AM

HP Recommended

HP Color LaserJet 2600n 51.22 ERROE

tecnical support for hp printing
2 REPLIES 2

‎08-02-2012 09:38 AM

HP Recommended

This error appear to be a laser failure error. There are a few suggestions out there for you to try on your own like this one from sharuel that worked for him.

 

It is unlikely you can resolve this yourself, but to unplug the printer for 15  minutes, and then plug it back and see if the error cleared. This can sometimes be caused by power fluctuation, so if the printer is connected to a UPS or  powersurge protector, try to connect it  directly to the wall.

 

Also here is a link to a page showing what the error message means and suggestions on what to do which are basic steps related to the error message.

If all  this fails, there is no other option but getting HP or a technician to service the printer.

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



‎08-02-2012 10:35 AM

HP Recommended

51.22 Error Turn off then on

Error message
51.22 Error Turn off then on
Description
Magenta laser scanner error. The device has experienced an internal hardware error.
Action
  1. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize.
  2. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn on the device.
  3. If the problem continues, contact HP Customer Support Center for technical assistance at http://www.hp.com/support/clj2600n or see the flyer that came in the printer box for additional contact information.
tecnical support for hp printing
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