-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Printers Archive
- HP Color LaserJet MFP M476 Master Reset

Create an account on the HP Community to personalize your profile and ask a question

06-03-2015 01:49 PM
I Forgot the Administrator password on my printer since its been a while i modefied it, i need a password to do the factory resett so its an issue now that i need to access the configuration of the printer.
Can you tell me how to do a Master resett on this printer please?
thank you!
06-24-2015 06:06 PM
NVRAM initializationCAUTION:All HP Jetdirect settings are also reset. Be sure to print a configuration page before performing an NVRAM initialization. Make note of the IP address that is listed on the Jetdirect configuration page. You need to restore the IP address after performing an NVRAM initialization. An NVRAM initialization erases all data stored in the unprotected NVRAM sections. Performing an NVRAM initialization resets the following settings and information:●All menu settings are reset to factory default values.●All localization settings, including language and country/region, are reset.After performing an NVRAM initialization, reconfigure any computers that print to this product so that the computers can recognize the product.1.Turn the product off.2.Press and hold the lower right quadrant of the touchscreen. Keep the quadrant depressed as you turn the product on.3.When the Permanent Storage Init. message appears on the display, release the buttons.4.When the product has finished the NVRAM initialization, it returns to the Ready state.
10-06-2015 08:47 AM
Trust me, i know its a pain to follow that copy/paste answer, but if u try it a couple of times it works.
i gave up a week, then retried it and it work, i remember trying diferent combination, like holding the left quadrant, restarting and then the right quadrant, i then tried holding it 2 mins after the menu screen was up and such.
Dont remember ecxactly how, but i managed to get the NVRam screen.
So keep trying, someway it works.
