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- HP DESKJET 3630, WILL NOT SET UP WITH MY IMAC

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04-10-2017 01:57 PM
BOUGHT A NEW HP DESKJET 3630 PRINTER.
I CANNOT GET IT TO PRINT. MY IMAC CAN SEE IT AND TELLS ME IT IS ON HOLD.
THE HP WEBSITE TELLS ME IT DOES NOT SUPPORT MY IMAC.
THE HP WEBSITE TELL ME TO CHICK HERE TO VIEW OTHER OPTIONS.
THIS WEB SITE THEN TELL ME ERROR 404.
I FOLLOWED THE WIRELESS QUICK GUIDE.
DOUBLE CLICK HP UTILITY BUT THERE IS NO 'SETUP NEW DEVICE' HEADING TO CLICK.
SO I HAVE NO ONSCREEN INSTRUCTIONS TO FOLLOW
THE CD WILL NOT AUTO RUN.
IT TELLS ME TO READ ME, LICENSE BUT NONE OF THIS HELPS
I CAN CLICK 'ABOUT HP EASY START UP' THIS GOES TO CONTENT, CLICKED THIS AND HAVE 'RESOURCES' & INFO.PLIST.
NEITHER HELP.
ALL I WANT TO DO IS INSTALL THIS PRINTER TO MY IMAC AND PRINT.
04-11-2017 02:30 PM
Hi @T109,
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
I understand that you are having issues while installing the printer in MAC 10.6. I am afraid there is no downloadable driver version for this model printer in MAC 10.6. You need to first connect the printer to the MAC using a USB or connect the printer to the network over wireless (follow the steps here: http://hp.care/2o3LZlW ). Once the printer is connected, then follow the steps below to install the printer on your MAC.
- Click the Apple menu icon, and then click “System Preferences”.
- Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
- Click the “Add button” (+).
- Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
- Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
