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HP Recommended
DesignJet 111
Microsoft Windows 10 (32-bit)

Hi

 

Every time i power on my plotter it gives me the same index with dots 

at the plotter's screen.

I tried to calculate it , to get the error code without success.

I think the number is  '' 1.13'' but there is no such error code.
Can anyone give me a clue?

 

thanx on advance.2017-01-10 08.jpg

3 REPLIES 3
HP Recommended

I could not find this error for your printer but found information for the 110 plus. Maybe?

 

Issue

The HP Designjet 110plus Printer displays the following message: error 01:13. This error is not included in the Service Manual.

Solution

Apply the Hard EEPROM Reset using the following instructions:

Apply the Hard EEPROM Reset, and upgrade the firmware to the latest version.

The Hard EEPROM Reset must be done through the Restricted Access Utilities.

WARNING: Some of the Service Utilities are restricted to HP-qualified personnel only.

To access these restricted service utilities, while the printer is switched OFF, press both the Resume and Power buttons together, until the Tool icon appears on the front panel.

If the error persists, replaces the carriage and electronic module at the same time in the following sequence:

  1. Panel+Module+Power: Error 01:13

  2. Panel+Module+Power+Carriage: Error 22:10

  3. Panel+Module+Power+Carriage+Motor Carriage: Error 22:10

  4. Panel+Module+Power+Carriage+Motor Paper Axis: Error 22:10

  5. Panel+Module+Power+Ink Supply: Error 01:13

  6. Panel+Module+Power+Carriage+Ink Supply: Error 21:10

  7. Panel+Module+Power+Carriage+Ink Supply+Motor Carriage: Error all the icons displayed on panel.

  8. Panel+Module+Power+Carriage+InkSupply+Motor Carriage+Motor Paper Axis: Initialized without problems, requests supplies.

  9. Panel+Module+Power+Carriage+InkSupply+Motor Carriage+Motor Paper Axis+Ramp drive motor: Initialized without problems, requests supplies.

  10. Set complete with inks and heads: initialized without problems.

See the attached on how to perform the reset on your plotter.

HP Recommended

Thanks for your answer.

I tried that reset button's combination without success.

It remains at the same error status.

 

I can't understand how comes to indicate an error code

that it is not listed anywhere.

I tried to find the ''service manual'' of the printer without success .

Any idea where to search for?

 

HP Recommended

Hey Aeolos,

 

You have solved your issue?

 

I have the same problem here.

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