I have a designjet 130 and a USB hookup. The printer is working properly but the utility will not pick up or see the printer when I run the utility program. Its blank. I have tried deleting all the programs and reloading them, I even went to HP for the latest software updates and still nothing. I even went as far as going to the driver utility and uninstalling the Universal USB driver and reinstalling it and still can not see the printer in the System Maintainace utility. What do I do now?
I would recommend going to Services re-start the following programs
SQL Server (HPWJA)
Then restart the printer and computer and try again
If the issue persists I would suggest to consider a diferent type of connection such as ethernet cable. It can be done using a back to back connection between the printer and computer without the need to have the devices connected to a router.