HP Designjet T120 Driver Is Unavailable

[jwballc]

I have repeatedly tried to connect my designjet printer with my Windows machine, but the control panel where I view my printers keeps showing the designjet as "driver is unavailable", despite installing, unzipping, and viewing the driver on the Windows machine.

Is there a known issue with Windows 10 machines and the HP DesignJet t120 driver? I have seen this same issue on the boards before, but no real solutions yet.

Any help is appreciated. Thank you.

[HP06112016]

I also have this issue!

Is there a known issue with Windows 10 and the HP DesignJet T120 Driver?

[Mikeg81]

Hi,

Try instaling the following driver

http://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=11176948&swLangOid=8&swEnvOid=4063

Before insgalling, make sure you remove the driver completely (Devices and printers, Server Properties, Registry), then reboot the computer.

[jwballc]

Thanks Mike but still no go. That is the same driver I installed previously (which came with plotter). Did the deletion of prior/reinstall of it again to no avail. Any other suggestions?

[Mikeg81]

Hi,

Did you followed the steps under Instalations instructions?

Sorry, I should have shared this other link

http://h20565.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=11176948&swItemId=pl_167735_1&swEnvOid=40...

[jwballc]

Yes folowed instructons to the T.

Does this new driver supercede the other driver previously installed (i.e. do I need to delete the other driver previously installed)?

Thanks

Jim

[Mikeg81]

Yes,

Delete the previous driver completely

- Devices and printer

- Server properties

- Registry