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- HP DeskJet 2510 USB not able to locate drivers for mac OS 12

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04-19-2022
08:30 AM
- last edited on
04-19-2022
08:37 AM
by
Ric_ob
I have recently reset my MacBook Air and installed the latest MacOS 12.3.1.
I've used the quick add printer on the operating system using the internal drivers and all appears fine. There are no errors on the printer and there are no errors on the system. When I click print the job gets sent to the print queue and there is a message to say it is printing each page but no job gets added to the queue and nothing gets printed.
I've downloaded HP Easy Start to install HPs software but when I click through the wizard it states:
"We were not able to automatically locate any software options for this product. Please go to the HP Website and search for solutions there."
When I go to the website it just tells me to download HP Easy Start and I get stuck in a circle.
Additionally, I have followed all the suggestions on the virtual assistant to no success and I've downloaded HP Smart for Desktop in the app store but that can't find my printer.
Is my printer just too old and HP no longer provides drivers? Or is there something I'm missing?
Seems like such a waste as the printer works perfectly fine.
Any help would be much appreciated.
Solved! Go to Solution.
Accepted Solutions
04-23-2022 10:41 PM - edited 04-23-2022 10:44 PM
Hi @L_R_G
First download and install the HP Printer drivers for MacOS from the next link:
Then go to Preferences > Printers then Add the printer, follow the steps from the next video:
https://www.youtube.com/watch?v=s_7N1D_mV8c&ab_channel=AndroidTechPark
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
04-23-2022 10:41 PM - edited 04-23-2022 10:44 PM
Hi @L_R_G
First download and install the HP Printer drivers for MacOS from the next link:
Then go to Preferences > Printers then Add the printer, follow the steps from the next video:
https://www.youtube.com/watch?v=s_7N1D_mV8c&ab_channel=AndroidTechPark
* Click on YES button to say thanks,
* Click on the button Accepted Solution if the question is answered.
Best regards,
ferRX.
@ferRX / I am a volunteer posting answers on my own time.
