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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Deskjet 2510 All-in-One Printer
macOS 12.0 Monterey

I have recently reset my MacBook Air and installed the latest MacOS 12.3.1.

 

I've used the quick add printer on the operating system using the internal drivers and all appears fine. There are no errors on the printer and there are no errors on the system. When I click print the job gets sent to the print queue and there is a message to say it is printing each page but no job gets added to the queue and nothing gets printed.

 

I've downloaded HP Easy Start to install HPs software but when I click through the wizard it states:

"We were not able to automatically locate any software options for this product. Please go to the HP Website and search for solutions there."

 

When I go to the website it just tells me to download HP Easy Start and I get stuck in a circle.

 

Additionally, I have followed all the suggestions on the virtual assistant to no success and I've downloaded HP Smart for Desktop in the app store but that can't find my printer.

 

Is my printer just too old and HP no longer provides drivers? Or is there something I'm missing?

 

Seems like such a waste as the printer works perfectly fine.

 

Any help would be much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @L_R_G 

 

First download and install the HP Printer drivers for MacOS from the next link:

https://updates.cdn-apple.com/2021/macos/071-46903-20211101-0BD2764A-901C-41BA-9573-C17B8FDC4D90/Hew...

 

Then go to Preferences > Printers then Add the printer, follow the steps from the next video:

https://www.youtube.com/watch?v=s_7N1D_mV8c&ab_channel=AndroidTechPark

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.

View solution in original post

4 REPLIES 4
HP Recommended

Hi

 

Just updated my mac to 12.3.1 and working with an HP 4100 deskjet series. I'm seeing the same behavior, when I try to install the printer, it fails.

HP Recommended

Hi @L_R_G 

 

First download and install the HP Printer drivers for MacOS from the next link:

https://updates.cdn-apple.com/2021/macos/071-46903-20211101-0BD2764A-901C-41BA-9573-C17B8FDC4D90/Hew...

 

Then go to Preferences > Printers then Add the printer, follow the steps from the next video:

https://www.youtube.com/watch?v=s_7N1D_mV8c&ab_channel=AndroidTechPark

 

* Click on YES button  to say thanks, 

* Click on the button Accepted Solution if the question is answered.

 

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
HP Recommended

Perfect. That's worked a dream. Thank you

HP Recommended

Great 😊, I am glad to know that driver worked !

Best regards, 

ferRX.

dodecaedron

.
@ferRX / I am a volunteer posting answers on my own time.
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