I saw your post about your Deskjet 970cxi not functioning with Windows 10. I have checked out the supported printers and drivers for Windows 10, and this unit can only be installed with the Windows Update driver here: Installing and Using the Windows Built-in Print Driver
If the unit will not connect and print, you may need an upgraded unit to work with the newer OS (Windows 10). If you wish to contact HP to see what your options are, I will leave their contact info below.
Step 1. Open link: www.hp.com/contacthp/ Step 2. Enter Product number or select to auto detect Step 3. Scroll down to "Still need help? Complete the form to select your contact options" Step 4. Scroll down and click on: HP contact options - click on Get phone number Case number and phone number appear.
I hope this helps,
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