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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
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Using Windows10, the printer software was in stalled and worked for a long time.

 

One day it suddenly stopped working.  I tried deleting the driver software and reinstalling, but it still gave the error message:  printer error, and nothing happened.

 

I checked all the connections, and there was no problem.

 

It seems like a Windows 10 problem?

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